Contact Us

For general enquiries, please contact us via the form below.
Please make note of our FAQ to support your queries.

For enquiries specific to booking a large party with us or hiring our venue, please complete our Booking Enquiry form here with further details of your preferred plans.

We aim to respond within 48 hours, please check your spam folder for replies. If you enquiry is urgent, please due call us on 0115 950776 during opening hours to discuss. You can read of FAQ online which may help with your enquiry:
We'd love to keep you updated with our latest news, collections and competitions


What’s your availability for a booking?

You can check instant availability for all our in-house experiences, find our Afternoon Teas, Platters and Crafternoons via our website menu. Each experience connects to a live calendar of availability for you to book your preferred visiting venue, date and time.

You can also call on 0115 9507776 if you’d prefer to talk to a team member – please call during gallery opening hours, which you can see at the bottom of our website.

How long do I get for my booking?

You will be allocated 1 hour 30 minutes for Afternoon Teas and Crafternoons. For a Crafternoon with Afternoon Tea you will be allocated 2.5 hours.

How much is an Afternoon Tea?

Our Afternoon Tea, Cream Tea and Platters start from £14.

What is included in an Afternoon Tea?

Each Afternoon Tea product lists it’s full menu for you to see exactly what’s provided! All menus are designed for an individual serving, except our Champagne Afternoon Tea for Two and Picnic Box Afternoon Tea for Two.

How do I book an Afternoon Tea or Crafternoon?

You can book directly online through our Afternoon Tea menu and Creative Experiences (see website menu for details). You can book instantly selecting your preferred visiting venue, date and time.

Find us: Lace Market

18 St. Mary's Gate
Lace Market

Find us: Ruddington

15 High Street

Nottingham City Centre & Ruddington Village Parking

Don't forget you can make use of parking when visiting us, with up to one hour free at Sneinton Market Square - or access free parking at the Ruddington Co-op when visiting us in the village.

Find all City Centre parking online here, plus Nottinghamshire County Council Park & Ride options here
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