Delivery, Terms & Returns

Eat Out to Help Out Scheme

Debbie Bryan is participating in the Eat Out to Help Out Scheme which launches throughout the UK on August 3rd 2020

  • Get 50% off your food and non-alcoholic drinks up to a total value of £10 per person if you eat or drink in

  • Every Monday, Tuesday and Wednesday between 3 and 31 August

  • Use the scheme as many times as you like

Debbie Bryan have launched set menus that can be found through the Eat Out to Help Out category or through the What’s On guide

Additional dates will launched as booking are made 

COVID-19 Safety Measures

In response to COVID-19, please expect the following measures in-store:

  • A hand sanitising station in the foyer that we invite you to use on entry
  • A bell to ring to let us know you’ll be entering; we may request you wait outside for just a short moment if there are customers already in-store
  • Signage to support moving around the gallery
  • We ask that you do not queue for the bathroom to avoid congestion and remain socially distanced
  • We request that you do not currently try garments on 
  • When visiting to dine, table service will commence 

You can explore all government guidance and support on Coronavirus (COVID-19) online here.

  • When you leave your home, you should follow the guidelines on staying safe outside your home.
  • Do not leave home if you or anyone in your household has symptoms.
  • If you feel unwell, please do refrain from visiting the gallery, your safety and the safety of our team is paramount.

Terms & Conditions

For any event or service provided, all sales are final, refunds or exchanges are not applicable.

The below terms are applicable to Afternoon Tea, Creative Classes and Crafternoon purchases

  • Please state all allergies, food preferences and dietary requirements when placing your booking, so we may be able to accommodate your request. 
  • Debbie Bryan operates a challenge 21 policy please bring proof of age if your Afternoon Tea includes alcohol.
  • In absence of your attendance without any prior notice, your booking is now redeemed and your cannot be rearranged.
  • E-vouchers are to be redeemed within 12 months of purchase.

Afternoon Tea, in addition

  • Customer requested alterations may result in a sub-charge, this will be communicated with you.
  • Any menu alterations necessary for service made by Debbie Bryan will be communicated with you.
 
For gift voucher purchases, all sales are final, refunds or exchanges are not applicable.
 
Gift vouchers

Downloadables*;

  • Once your order is complete, an e-voucher will be available to download to print/send to your recipient.
  • Gift voucher codes are your order numbers stated on your confirmation email. Please make note of this for your recipient as this will be requested.
  • Your recipients’ gift voucher value must be redeemed within 12 months of purchase date, this can however be used for multiple purchases, where value permits, and will be credited as used.
  • Your downloadable gift voucher is available for one download per purchase. Your download link will expire after one day.

*Children’s Gift Voucher

Experience/Supperclub Gift Vouchers**;

  • Once your order is complete, an e-voucher will be available to download to print/send to your recipient.
  • To be redeemed against 2020 or 2021 experience and/or Supperclub date/s
  • Redeem your gift voucher by calling, emailing or visiting in-store.
  • Your downloadable gift voucher is available for one download per purchase. Your download link will expire after one day.

**Watson Fothergill Walk; Supperclub with Little Ramen Shop

Digital Gift Vouchers;

  • Having filled out your recipients email address, once your order is complete they will receive an automated e-voucher with your name, message and gift voucher amount
  • Your recipient will receive a 16 digital code to use online at check-out or in-store
  • When using in-store, the Debbie Bryan team will request the 16 digital code is seen to credit against details online

Returns, refunds & exchanges

Product returns

If you wish to return a product, you have 14 days to return the unused goods in original condition in exchange for an alternative product or be issued a redeemable credit note.

If the product is damaged upon arrival or faulty, please notify us with proof of damage, we will exchange your purchase if eligible. 

Postage and packaging fees are non-refundable.

Please note: earrings are not eligible for an exchange or refund.

Product refunds

Debbie Bryan do not offer refunds on product. However, if the product is damaged upon delivery or faulty, please notify us with proof of damage, we will exchange your purchase if eligible.

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