Policies
Bookings & Events
For any event or service purchased, all sales are final, refunds or exchanges are not applicable.
In the event one of our venues becomes unavailable due to unavoidable circumstances, flexibility will be made to accommodate your booking at a secondary address.
Available as part of our booking system, we offer multiple creativity and hospitality packages, for the best possible experience, we recommend booking the same Crafternoon and hospitality options for your table.
If you and guests would like to experience different packages, we advise that you order no more than two different Crafternoon & hospitality options.
Please contact us to request mixed Crafternoon and hospitality packages, and we will do our best to accommodate your requests.
This guidance is to ensure you have the best experience for your visit and that you and your guests are able to be participate in your creativity for your allocated time-slot, as we must consider the creative introductions and support we are able to provide during this timeframe.
If you book multiple options prior to contacting us, and we, Debbie Bryan, feel these are not suitable and will impact on your experience and our capacity to host your booking, we reserve the right to make recommendations, alter or refuse your booking. In these cases, a discussion and outcome will be confirmed with you.